Saturday, September 24, 2011

Light Camera...QI Action

Quality Corner, the latest initiative from the Sun Country CQI department, is coming soon to a Telehealth near you!  The purpose of the series is to provide some QI education in a fun, interactive way that will apply to everyone in the Region, no matter their position or qualifications.  The great thing about LEAN and quality improvement is that it can apply to every process and position in Healthcare!  The topics we cover every month in the series will provide an opportunity for everyone to acquire some new tools to help them with their everyday work.

As we travel together on this quality improvement journey I get more and more excited!  With every training session or project that we come across, the passion that people in Sun Country exhibit for providing quality health care still blows my mind.  This is another reason why we are launching Quality Corner - to give people a look at all of the incredible initiatives happening in the Region.  One thing that always makes me smile when I talk with people in different facilities is that they are improving their own processes every day, but don’t think to “blow their own horn”!!  This series will also serve to change this reality, because the more we can share the amazing work our coworkers are doing in the Region, the easier it will be to recognize some of the simple ways we can improve our own workplaces. 

I am totally pumped about our inaugural edition of Quality Corner!  In this first episode we are going to take a look at the similarities between quality improvement and the activity in an operating room.  I won’t give away any of the plans for the episode (you’ll have to join us that day), but we will use surgery as a metaphor for a QI process and show how some of the tools and equipment used every day on patients across the province can be compared to LEAN tools and methodologies.  I hope that as we go back to our regular tasks and duties wherever it is that we work, we will remember some of the examples given and look at quality improvement in a new way!

As the series goes on, we will be looking for stories to share with your colleagues, as well as topics that you think can help you with your day to day activity.  Feedback and input are what is going to make this program a success.  No one knows better than the employees on the front lines what Sun Country needs to succeed.  Your CQI department wants your ideas, so please take the time to tune in, gain some new tools, and give us suggestions for topics for the future!